Aartfit Refund Policy
We at Aartfit want you to be fully satisfied with your purchases. If, for any reason, you are not pleased with your order, we offer a straightforward return and refund process.
1. Eligibility for Returns
- Items must be returned within 7 days of purchase.
- Items must be unused, in original condition, and in the original packaging.
- Certain items, such as undergarments, gift cards, and clearance items, are non-refundable.
2. Return Process
- Contact our support team at hello@aartfit.com with your order details.
- Pack the item securely and include the original receipt or proof of purchase.
- Ship the package to our return address (provided upon request) within 7 days after contacting us.
3. Refunds
- Once we receive your returned item, we will inspect it and notify you of the refund status.
- Approved refunds will be processed within 5-7 business days, and the amount will be credited back to your original payment method.
4. Exchanges
- If you need a different size or color, please follow the return process and place a new order for the replacement item.
5. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
For any questions or assistance, feel free to contact us at hello@aartfit.com or call 01709-885491.